Business Standard seats missed the Oct 2 usage reset — OpenAI team is investigating

#What happened

Tibo announced an Oct 2 global usage reset for "all paid ChatGPT accounts" and later said it had fully propagated. Multiple Business Standard users report that none of their paid seats received it — usage limits stayed exactly where they were.

#Who's affected

Users in the thread report 4, 3, and 8 paid Business Standard seats respectively with zero resets applied; one reports a weekly Codex limit "completely frozen at ~2% remaining" with an unreset countdown. Users contrast this with Pro 500, which Tibo fixed within hours ("All fixed"), and note Business Premium also received the fix — but Business Standard is still waiting, more than two days later.

#Déjà vu

In July, OpenAI explicitly confirmed that Business workspaces had been "inadvertently omitted" from two Codex hard resets and later issued a corrective Business reset — users suspect the same multi-tenant propagation gap this time.

#OpenAI's response

OpenAI team member VeitB replied to the thread on October 4: "I've pinged the team to take a look, but I can't share a timeline yet. Thanks for raising this, and for confirming that the issue remains after the Pro 500 reset was applied to your accounts."

#Why it matters

Business Standard customers are paying team seats relying on Codex for production work; missed resets leave production teams stuck on frozen limits while support replies have reportedly been boilerplate (case #16335162 was told "0 banked resets doesn't mean it didn't apply" and to buy Shared Workspace Credits).

Verified October 5, 2026.