ChatGPT mobile logins hit by "widespread feature degradation" — mitigation applied, OpenAI monitoring recovery

Update 10:41 AM PDT Oct 15: OpenAI marked the incident resolved — "All impacted services have now fully recovered."

Update 10:13 AM PDT: OpenAI says, "We have applied the mitigation and are monitoring the recovery." The incident status is now "monitoring" (previously "investigating").

#What happened

OpenAI opened an incident on its status page on October 15 at 09:29 PDT titled "Widespread feature degradation," status "investigating." The first update said: "We are investigating widespread feature degradation, including issues affecting logins and signups in the ChatGPT iOS/Android apps. We will provide updates as we learn more."

#Why it matters

Login and signup failures in the mobile apps hit the fastest-growing ChatGPT surface during the Dots rollout push, and user reports on OpenAI's own community forum today describe conversations failing to load across devices and Android app crashes, suggesting the impact extends beyond signups.

#The details

• Incident opened: October 15, 2026, 09:29 PDT (16:29 UTC); status: monitoring — mitigation applied, OpenAI monitoring recovery (update posted 10:13 AM PDT).
• A second unrelated incident, "Delayed Costs data in the Compliance API," remains open but OpenAI says API and ChatGPT usage are unaffected.
• Verified October 15, 2026.

Sources:

• https://status.openai.com/
• https://community.openai.com/t/15-oct-2026-100-of-old-conversations-cannot-load-across-all-devices-and-browsers/1406548
• https://community.openai.com/t/chatgpt-plus-100-plan-almost-completely-broken-barely-usable-even-in-the-morning-europe/1406638