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Your primary dot may skip a call when it is busy

Observed· Oct 1, 2026Published Oct 1, 2026

Tibo says a missed Dot call can mean the agent chose not to pick up because it was busy with something else; OpenAI plans to fix the behavior.

What changed

Tibo (@thsottiaux, OpenAI Codex) replied that a Dot that does not answer a call may have decided not to pick up because it was busy with other work. He said OpenAI will fix this, while noting the agent has to choose whether to answer.

Source: https://x.com/thsottiaux/status/2105689875655897093

Who is affected

People who call their primary Dot by phone or voice and sometimes get no answer.

What to do now

If a call fails, try again later or check what the Dot was doing in its computer session. Treat a missed pickup as possible busyness, not only an outage.

What is not confirmed

This is a reply on X, not a changelog. Timing of the fix, which call surfaces are affected, and whether busy work always blocks pickup are not confirmed in OpenAI documentation.

Sources

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Your primary dot may skip a call when it is busy · Dotsfeed